Frequently Asked Questions
Have a question? We've got answers!
Where is your brewery?
We are located at 90 Cawthra Ave, Unit 101 in Toronto. That is just north of Dundas Street West, and a couple blocks east of Keele in the Junction.
When are you open?
Our bottle shop is open 7 days a week: 3 - 7 PM Monday - Friday, Noon - 7 PM Saturday and Noon - 5 PM Sunday.
Are dogs allowed in the brewery?
Yes we love having dogs at the brewery! We even have spent grain dog treats available so your best friend can enjoy the brewery as much as you do. We just ask that you keep your four legged buddy on a leash and take them outside should they become so excited that they can’t contain their enthusiasm.
Do you serve food?
Yes we have a limited menu of prepared foods including, chips, sausages, cookies, cheese curds, mixed nuts and candies.
Is there another People’s Pint?
Yes there is The People’s Pint in Greenfield Massachusetts. They are great group and super nice people, but we are not affiliated with one another. We encourage you to visit them if you are ever in their neck of the woods! Their website is www.thepeoplespint.com if came here by accident looking for them.
I can’t get to your brewery, how can I get your beer?
You can now get our beer through our online store and we can ship our beer directly to your house!
Can I order craft beer for my event, wedding or party?
Yes! Please contact us at email@example.com to find out more about how we can supply fresh Ontario craft beer for your event.
Is this legal?
Who can buy the beer online?
You must be 19 (or 18 depending of province of purchase) years of age or older to purchase our beer. Please be prepared to show I.D. upon delivery.
I have more questions how can I reach you?
Email us at: firstname.lastname@example.org
How do you ship my beer?
We ship our beer via Canpar.
Do you ship outside of Ontario?
No - we are only allowed to ship within Ontario.
How do I report an issue with my order?
Send an email to email@example.com and tell us how we can help you.
How do you handle payments?
We use a secure online payment system to accept credit payments from these providers: Visa and MasterCard.
What if my beer was damaged during delivery?
Please refuse the delivery from Canpar and we’ll send you a fresh box. If you do accept a damaged box, please contact us at firstname.lastname@example.org and provide photos. Your options will be as follows.
- We will ship you a replacement beer provided it is still in stock.
- If we no longer have any beer to replace what broke, or if it’s more convenient for you we can refund the value of the beer that was damaged.